Faqs
Welcome to the Customized Gift Hub FAQs page! Here, we answer some of the most common questions to help you with your shopping experience. If you need further assistance, feel free to contact us.
Customized Gift Hub is your one-stop shop for personalized and unique gifts. From photo frames to name pendants, we offer a wide variety of customizable products perfect for every occasion.
Customizing a product is simple! Just select the item you want, choose your customization options (like text, images, or design), and upload any necessary files. You can then preview your design before completing the purchase.
We offer a wide range of customizable products, including photo frames, keychains, cushions, table lamps, bracelets, T-shirts/hoodies, and much more. Explore our product categories for endless options!
No, there is no minimum order requirement. Whether you’re ordering a single gift or multiple items for a large event, we’ve got you covered.
The delivery time depends on the customization process and your location. Typically, it takes 5-7 business days for your order to be processed and shipped. We’ll provide tracking information once your order is on its way.
No, currently we do not offer international shipping. We will update you in future when we start international shipping.
Yes, once you upload your personalization details, our system will generate a preview of your custom product so you can ensure everything looks perfect before completing your purchase.
Since each product is personalized just for you, we do not accept returns or exchanges on customized items unless there is a defect or error on our part. Please review your order carefully before confirming.
If your item arrives damaged or defective, please contact our customer support team at contact@gifthubcustomized.com within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible, including offering a replacement or refund where applicable.
You can cancel or modify your order within 24 hours of placing it. After that, we begin the customization process, and changes or cancellations may not be possible.
We accept various payment methods, including COD, credit/debit cards, net banking, and popular wallets like PayPal and Google Pay.
Yes, we offer special discounts for bulk and corporate orders. Please reach out to our customer support team by WhatsApp on +91 9528875985 or Email Us at contact@gifthubcustomized.com & support@gifthubcustomized.com to discuss your needs and get a custom quote.
You can contact us through the “Contact Us” page on our website or email us at support@customizedgifthub.com. Our team is available to assist you with any questions or concerns.
Yes, we offer gift wrapping as an additional option for most products. Simply select the gift-wrapping option during checkout.
Absolutely! Once your order is shipped, you’ll receive a tracking number via email so you can monitor the status of your delivery.
If you have any other questions, feel free to reach out to us at support@customizedgifthub.com or call us at +91 9354386071 or WhatsApp us at +91 9528875985. We’re here to help make your gifting experience smooth and memorable.