Shipping & Delivery
At Customized Gift Hub, we are committed to delivering your personalized gifts with care and efficiency. Our shipping and delivery process is designed to ensure your products reach you in perfect condition and within the promised time frame.
Shipping Policy:
Order Processing Time: Orders are typically processed within 2-3 business days. However, customized orders may take longer based on the complexity of the design. You will receive an email notification once your order is processed and shipped.
Shipping Charges: We offer free shipping on orders above ₹600. For orders below this amount, a nominal shipping fee will be applied at checkout, based on your location.
Delivery Time: Standard delivery typically takes 5-7 business days, depending on the destination. For remote areas, delivery may take longer. Express delivery options are available at an additional cost.
Delivery Process:
Tracking: Once your order is dispatched, you will receive a tracking number via email or SMS to monitor the status of your package.
Delivery Partners: We partner with trusted and reliable couriers to ensure safe and timely delivery of your products.
Packaging: All items are securely packaged to avoid damage during transit. In the unlikely event of damage, please contact our customer support team immediately.
International Shipping:
We currently ship only within India. For international shipping requests, please reach out to us directly for assistance.
Delays:
While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. If your order is delayed, we will notify you via email or SMS.
For any shipping-related queries, feel free to contact us at support@customizedgifthub.com or +91 9528875985, +91 9354386071. We’re here to assist you!