Terms & Condition
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Welcome to Customized Gift Hub!
These Terms & Conditions govern your use of our website and services. By accessing or making a purchase through our website, you agree to comply with these terms. Please read them carefully.
1. General Terms
- Customized Gift Hub provides personalized products tailored to your specifications. By placing an order, you confirm that the information you provide is accurate and complete.
- We reserve the right to refuse any order at our discretion, such as in cases of suspected fraud or misrepresentation.
2. Custom Orders
- All products are customized based on the information and design options provided by you during the order process. Once an order is confirmed, changes cannot be made.
- Due to the personalized nature of our products, we cannot accept returns or exchanges except for defective items or errors on our part.
3. Pricing & Payment
- Prices for our products are listed in the respective sections of our website and are subject to change without notice.
- All payments must be made through the available payment methods on our website. Customized Gift Hub is not responsible for any additional charges (such as currency conversion fees) imposed by your bank or payment provider.
4. Shipping & Delivery
- We aim to deliver orders within the estimated time frame provided at checkout, but delivery times may vary based on location and external factors beyond our control.
- Customized Gift Hub is not responsible for delays caused by the courier service, customs, or other unforeseen circumstances.
5. Order Cancellations
- You may cancel your order within 24 hours of placement. After this period, the customization process begins, and cancellations are no longer possible.
- For custom orders already in production, refunds or exchanges are only available for defective items.
6. Refunds & Returns
- We offer refunds or replacements only in cases of defects or errors in the product. Refunds are not provided for change of mind or dissatisfaction with customization choices.
- All requests for refunds or returns must be made within 7 days of receiving the product, along with photographic evidence of the defect.
7. Intellectual Property
- All designs, content, and materials on Customized Gift Hub are protected by intellectual property rights. You may not use or replicate any of the materials without prior permission.
- By submitting custom designs or ideas, you confirm that you have the rights to use these designs and that they do not infringe upon any third-party rights.
8. Limitation of Liability
- Customized Gift Hub is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
- We are not responsible for any loss of data, profits, or business opportunities arising from your use of our website or products.
9. Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with the laws of Indian Jurisdiction. Any disputes will be resolved exclusively in the courts of Indian Jurisdiction.
10. Amendments
- Customized Gift Hub reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review the terms periodically.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Contact Us: For any questions or concerns regarding our Terms & Conditions, please contact us at contact@gifthubcustomized.com or +91 9528875985, +91 9354386071. ].